This guide explains how to customize which notifications you receive and how you want to receive them. You have complete control over your notification preferences.
How to Access Your Notification Preferences
On Desktop
Click on your display name in the top right corner of the screen to go to your profile settings, then scroll down to the Notifications section.
On Mobile
- Click the hamburger menu icon (☰) in the top right corner.
- Click Settings.
- Scroll down to the Notifications section.
Understanding Notification Preferences
Your notification preferences are organized by notification type and delivery channel. For each type of notification, you can choose which channels should deliver it to you.
Available Channels
- Web - Notifications appear in your Disciple.Tools notification bell icon
- Email - Notifications sent to your registered email address
- SMS - Text messages sent to your phone (if SMS is enabled)
- WhatsApp - Messages sent via WhatsApp (if WhatsApp is enabled)
1. Choose Notification Types
For each notification type, you’ll see toggles for available channels:
- Assignments - When you are assigned to contacts or groups
- Toggle Web to see these in your notification bell
- Toggle Email to receive assignment emails
- Toggle SMS to receive text message alerts (if available)
- @Mentions - When someone mentions you in comments
- Recommended to keep Web and Email enabled
- Toggle SMS for immediate mention alerts (if available)
- Comments - New comments on records you’re following
- Choose your preferred channels based on how quickly you want to respond
- Updates Required - When updates are requested on your records
- Recommended to keep Email enabled for important requests
2. Enable or Disable Channels
- Toggle on = You will receive this type of notification through this channel
- Toggle off = You will not receive this type of notification through this channel
- You can mix and match any combination of channels for each notification type
3. Save Your Changes
- After making your selections, scroll to the bottom of the Notifications section
- Click Save to apply your preferences
- Your changes take effect immediately
Important Notes About Preferences
- Changes to your notification preferences only affect your account, not other users
- Some notification channels may not be available if your system administrator hasn’t enabled them
- Web notifications are always recommended to stay informed while using Disciple.Tools
- You can change your preferences at any time - there’s no limit on how often you can adjust them
- If you turn off all channels for a notification type, you won’t receive any notifications for that type of event