The Activity & Comments section is a sidebar on the right side of the record details page. It provides a complete, chronological timeline of every update and communication related to the record, serving as its official history.
At the top of the section is a comment box where you can log updates, add notes, or communicate with your team.
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to send them a notification.For a complete guide on comment features, see the Comments documentation.
Below the comment box is the activity timeline. It shows a history of everything that has happened to the record, in reverse chronological order (newest first).
The timeline is not just a list of comments; it is a comprehensive log that includes: